Last updated: September 21, 2026
Thank you for shopping with Simple Page Studios. This Shipping Policy explains our processing times, shipping methods, and what to do if there is a problem with your delivery.
Processing Times
Our normal processing times are:
- Stickers: 1–3 business days
- Notepads: 1–3 business days
- Stationery gift boxes: 3–5 business days
- Blind Date With a Book boxes: 3–5 business days
Processing time is the time needed to create, personalize, prepare, and package your order. It does not include the carrier’s delivery time.
Business days do not include weekends or federal holidays. Large orders, complex personalization, supply delays, or high-volume holiday periods may require additional processing time. If a significant delay affects your order, we will contact you using the email address provided at checkout.
Shipping Rates
Sticker-only orders receive free standard shipping and are mailed in an envelope using USPS First-Class Mail. This shipping method does not include tracking.
Shipping charges for notepads, stationery gift boxes, Blind Date With a Book boxes, and other packages are displayed during checkout before payment is submitted.
Delivery Estimates
Delivery estimates shown during checkout or provided by the shipping carrier are estimates and are not guaranteed arrival dates.
Carrier delays may occur because of weather, holidays, transportation disruptions, incorrect addresses, or other circumstances outside our control.
If you need an order by a specific date, please contact us before purchasing. We cannot guarantee delivery by a requested date unless we expressly agree to it in writing.
Tracking
Tracking information will be emailed to you when tracking is included with your selected shipping method.
Sticker-only orders sent by free USPS First-Class Mail in an envelope do not include tracking or carrier scans. Because these orders are untracked, their location and exact delivery date cannot be viewed after mailing.
Larger products and packages are generally shipped with tracking. Tracking updates may take time to appear after a shipping label is created.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error, contact [email protected] as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or a shipping label has been created.
If a package is returned because the address provided was incorrect, incomplete, or undeliverable, the customer may be responsible for additional shipping charges to have the order resent.
Delayed or Missing Packages
If a tracked package appears delayed, please check the tracking information and allow time for the carrier to complete delivery.
If tracking has not updated for several business days or the package appears lost, contact us at [email protected] with your order number so we can help review the shipment.
Untracked letter mail does not provide carrier scans or a delivery date and may take longer than tracked package service.
Packages Marked Delivered
If tracking shows that a package was delivered but you cannot locate it:
- Confirm the shipping address on your order.
- Check around the delivery location, mailbox, parcel locker, and other secure areas.
- Ask household members or neighbors whether they accepted the package.
- Contact the shipping carrier or local post office for additional delivery information.
Please also contact us so we can help determine the appropriate next step.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, contact us within 7 days of delivery.
Include your order number, a description of the problem, and clear photographs of the item and packaging. Please keep the damaged item and packaging until we have reviewed your request.
Additional information is available in our Refund and Returns Policy.
International Shipping
Available shipping destinations are displayed during checkout. If your location is not available, we are currently unable to ship an order there.
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country. International delivery may be delayed by customs processing.
Contact Us
For shipping questions or assistance with an order, contact:
Simple Page Studios
Golden, Colorado, United States
Email: [email protected]